Delivery and Refund Policy

Delivery Policy

By purchasing a service package through Canada Abroad’s website you are entitled to professional assistance based on the package selected with your Canadian Immigration Application by a Regulated Canadian Immigration Consultant who is a member in good standing with the Immigration Consultants of Canada Regulatory Council (ICCRC). If you have purchased a consultation you are entitled to a one-hour meeting with a Regulated Canadian Immigration Consultant who is a member in good standing with the Immigration Consultants of Canada Regulatory Council (ICCRC) in order to evaluate your Canadian Immigration options.

Refund Policy

The Clients acknowledge that the granting of a visa or status or the approval of other government applications and the time required to process this application are at the sole discretion of the government and not the Regulated Canadian Immigration Consultant.

The Regulated Canadian Immigration Consultant cannot guarantee the outcome of your application. If, however, the Application is denied solely because of an error or omission on the part of the Regulated Canadian Immigration Consultant or professional staff, only then will the Regulated Canadian Immigration Consultant refund professional fees collected minus any administration and bank fees. NO refund will be provided simply because an application was refused, dismissed or denied due to matters beyond the care and control of the Regulated Canadian Immigration Consultant or because responsible government agencies disagree with the legal opinion of the Regulated Canadian Immigration Consultant assuming the Regulated Canadian Immigration Consultant complied with all Regulatory requirements of the Application. NO refund is due if the Regulated Canadian Immigration Consultant discovers dishonest or illegal conduct on the part of the Clients and the Clients acknowledge and agree that the Regulated Canadian Immigration Consultant must immediately withdraw as the Clients’ representatives as the Regulated Canadian Immigration Consultant is bound to uphold the laws of Canada and cannot be party to any illegal acts or knowingly counsel misrepresentation.